Madagascar Reptile Importer Since 2009

Privacy Policy

Last updated: October 2026
Chameleons Canada respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, or place an order. This Privacy Policy explains what information we may collect, why we collect it, how it may be used and shared, and the choices available to you. By using ChameleonsCanada.com, you acknowledge the practices described in this Privacy Policy.

How We Use Your Information

We use the information we collect to process and fulfill orders, arrange pickup or shipping, communicate with you about your purchase, respond to questions and requests, provide customer service, and operate and improve our website.

We may also use your information to prevent fraud, maintain the security of our website, comply with legal or regulatory requirements, and maintain appropriate business and transaction records.

If you choose to receive promotional emails or other marketing communications from us, we may use your contact information for that purpose. You can unsubscribe from marketing communications at any time.

 

How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business and complete your order. This may include payment processors, shipping and delivery companies, website hosting providers, email services, and other companies that provide services on our behalf.

We may also disclose information when required by law, to respond to a lawful request from a government or regulatory authority, or when reasonably necessary to protect our rights, property, customers, or business.

 

Cookies and Website Analytics

ChameleonsCanada.com may use cookies and similar technologies to help the website function properly, remember preferences, understand how visitors use the site, and improve the shopping experience.

Some cookies may also be set by third-party services used on our website, such as payment, analytics, security, or embedded-content providers.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some features of the website or online store.

 

Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and transaction records, and meet legal, tax, accounting, or regulatory requirements.

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

Your Privacy Rights

You may contact us to ask about the personal information we hold about you or to request access to or correction of your personal information.

You may also withdraw your consent to certain uses of your personal information, subject to legal, contractual, or business requirements. For example, some information may need to be retained to maintain transaction, tax, or other legally required records.

If you no longer wish to receive marketing communications from us, you can unsubscribe at any time using the unsubscribe option provided in those communications or by contacting us directly.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements. The current version will always be posted on this page with the date it was last updated.

 

Contact Us

If you have questions about this Privacy Policy, or would like to request access to or correction of your personal information, please contact us:

Chameleons Canada
Markham, Ontario, Canada
Email: edgar@chameleonscanada.com
Phone: 437-436-5605

 

JANUARY SHIPMENT UPDATE

Dear Friends,
As I mentioned over the weekend, we are ready for our next shipment. However, I have decided to move the date to April.
 
The reason: The shipment has to do a stop before coming to Canada; the place where it transfers has an embargo right now due to cold weather. So they are moving our date to mid-February. As you know, this has been a colder than usual winter for us; the temperatures for mid-February in Canada will be way below zero. So I’m not willing to take any risk. I know we are all excited and anxious, but we have to be mindful of what’s best and play it safe.
 
It will happen in April at the latest rain or shine, guaranteed. But, of course, as soon as the weather shows some mercy and we have temperatures above zero, we’ll move ahead, so we could be getting it in March if the temperatures are proper.
 
Even if we got them next week as planned, I wouldn’t be able to ship to most of you due to the low temps in your provinces.
Thank you for your support and understanding. I’m sure most of you will agree with me on my decision, and as always, it will be worth it.
 
If you have any questions or comments, please feel free to contact me on FB chat, email or over the phone.